Recover At Work

Revolutionising Rehabilitation

Revolutionising Rehabilitation

The Recover at Work program keeps injured employees connected to meaningful work, supports safe reintegration and strengthens workforce stability for employers. We partner with our clients throughout the recovery journey to ensure workers feel supported by both their employer and our team creating better engagement, faster recovery and sustainable long-term outcomes. 


Over 70% of our clients engage with the Recover at Work program, and 90% of our injured workers have successfully recovered at work through our structured, collaborative and supportive approach.


Our innovative Recover At Work program –  the first of its kind in Australia - ensures injured employees stay connected to their work, maintain a sense of purpose and routine, while maintaining a consistent and productive workforce for employers.

Your Benefits

Maintain a
Consistent Workforce

Employees stay engaged and supported during recovery. 

Improved Return

to Work Timeframes

We consistently outperform industry benchmarks, with a 90% return-to-work rate and employees returning two weeks sooner on average. 

ReduceD CLAIMS COSTS & LEGAL EXPOSURE

Early, proactive involvement mitigates risks and reduces escalation.

HIGHER Productivity
and Retention

A stable workforce leads to improved continuity and reduced turnover. 

THE CHALLENGE

Time away from work increases the risk of slower healing, higher claim costs, secondary complications, reduced engagement and increased potential for legal escalation.


Early intervention is essential to avoiding these outcomes.

OUR AUSTRALIAN-FIRST SOLUTION

Claims management administration

Full support, so you stay on top of the process.

Regular communication and reporting

Clear updates to keep you informed.

Worksite
assessments

Engaged external occupational providers at no extra cost.

Identifying suitable duties

We work with you to find the right tasks for each worker.

  • Claims Management Administration
  • Full support to manage each step 
  • Regular Communication & Reporting 
  • Clear, consistent updates for all parties 
  • Worksite Assessments 
  • Qualified assessments at no additional cost
  • Suitable Duties Planning 
  • Safe, meaningful duties aligned with medical capacity
  • Legislative Alignment 
  • Our framework aligns with state and national requirements

ALTERNAte HOST DUTIES (WHERE NEEDED)

When a worker can’t return to their original host employer, we work with clients to identify safe, meaningful alternate duties to keep recovery on track.

 

In Queensland, we’ve partnered with WorkCover QLD to offer limited indemnity arrangements for alternate host placements. We continue to work with other jurisdictions to expand this support nationally. 

This ensures workers stay engaged and employers remain supported throughout the recovery journey.


MEDICAL PARTNERSHIP:

NIMS HEALTH

PeopleIN partners with NIMS Health to support employees by providing fast access to clinicians via secure video telehealth, making care accessible for rural and remote workers. Their team specialises exclusively in workplace injury management and recover at work planning. 


Our partnership improves the employee experience, strengthen program effectiveness, reduce time away from work, and support better workers’ compensation outcomes. 

NIMS Health is ISO9001 & ISO27001 certified, ensuring secure, high-quality clinical support. 


EARLY INTERVENTION PROGRAM

Built to catch issues early before they become claims.
Rolled out alongside high-premium models, our Early Intervention Program encourages early reporting of niggles, minor sprains and strains. We step in early with treatment and modified duties, so people can keep working safely while recovering.


Key outcomes:

  • Earlier treatment, better outcomes
  • Reduced workers’ compensation claims
  • Faster, supported return to work
  • Lower premiums, medical and legal costs


National Injury Management Solution (NIMS)

PeopleIN is a preferred provider for the National Injury Management Solution (NIMS), which offers specialist injury management tailored to our diverse workforce. 


NIMS provides:

  • Quick and early access to medical treatment
  • Communication templates and services for our PALM scheme
  • Medical self-management kits for rural and remote areas
  • Reduced claims costs and lower premiums

Early Intervention Program

Our Early Intervention Pilot Program encourages injury reporting, ensuring early access to treatment and mitigating chronic or secondary conditions. 


Key benefits include:

  • Significant cost reductions in premiums and workers’ compensation claims
  • Shorter claim durations, leading to decreased medical and legal expenses

Let’s get to work

Connect with our Recover At Work team.

Recover at Work